Listen, analyze, publish, and engage your customers. Tap into the power of social media in your marketing, customer service, and sales organizations to strengthen customer relationships.
Unite sales, service, and marketing.
Drive consistent customer experiences by integrating social with marketing, sales, and service on a single platform.
Reduce customer service costs.
Listen to billions of conversations, and proactively identify customers looking for help. Great social care is great marketing.
Unlock deeper insights.
Analyze sentiment, demographics, influencers, and detractors to understand your customers and trends.
Amplify organic content with ads.
Boost great organic content by turning it into social ads to inspire engagement — and drive real revenue.
Analyze conversations from more than 650 million diferent sources. Discover what customers are saying about your brand, products, and competitors.
Post, tweet, and tag across multiple accounts and social networks. Create content, assign permissions, and publish relevant messages at the right moment.
Participate in conversations, respond to your community, and measure reaction. Use workflow and macros to drive efficiency and route social posts to your team.
Create a central hub across multiscreen displays with the social command center. Get live, up-to-the-minute details and metrics about what’s happening on social media channels.