You Speak. We Listen.
Client Feedback is Key to Our Success.
At ExactTarget, we take our clients' feedback seriously—that's why we've opened so many channels to solicit your input and create open lines of communication. From our Client Success Survey to the 3sixty user community to Twitter chats, we make it easy to share your thoughts and suggestions.
And that's not all—Scott Dorsey and the entire executive team regularly review survey results and other customer comments. From there, we use your feedback in shaping the future direction of our products and services.
Customer feedback has driven:
- Continuing enhancements to our user interface
- New product features like A/B Testing and Facebook "Like"
- The "Protected by ExactTarget" security initiative
- The launch of the Interactive Marketing HubTM
- And much more!